
Roadside Assistance with Fields Chrysler Jeep Dodge RAM in Glenview, IL

WITHIN THE U.S.
Chrysler, Dodge, Jeep® and Ram: 1-800-521-2779
FIAT®: 1-800-599-4809
Alfa Romeo: 1-844-253-2872
So we can best serve you when you call, please have the following information available:
- Name of vehicle owner
- Vehicle identification number (VIN)
- Type of vehicle
- License plate number
- Mileage (odometer reading)
- Where you are located (city, cross streets, landmarks, etc.)
- Nature of the problem (brief description)
What to Expect: The towing service will transport your vehicle to the car service center of the closest Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealership. Please keep in mind, if you choose to go to another dealership, additional charges will apply if the added distance exceeds 10 miles.
COVERAGE DETAILS
24-Hour Towing Assistance covers jump-starts or towing to the nearest FCA US dealer and is applicable for the term of the basic manufacturer's warranty period of 3 years or 36,000 miles, whichever comes first.
24-hour Towing Assistance is also provided on a warrantable component if your vehicle has a longer warranty (such as SRT® vehicles), or additional component coverage such as 7-year or 70,000-mile limited powertrain warranty. Additionally, if you purchased certain extended service contract policies offered through our Mopar® Vehicle Protection (MVP) program, this would provide an additional level of coverage on warrantable components offered through these plans. Please see your authorized Chrysler, Dodge, Jeep®, Ram or FIAT® dealer for further details. You can also visit the Mopar Vehicle Protection® section of this site to learn more.
Towing Assistance Exclusions:
- Towing claims which are provided by unlicensed providers
- Incidental or consequential damages and/or charges connected with the failure of your vehicle. Some examples may include lost time and inconvenience; the loss of the use of your vehicle; rental car expenses; fuel cost; telephone, travel, meal and/or lodging expenses; the loss of personal or commercial property; the loss of work related revenue.
- Any vehicle which has had the odometer altered
Additional Towing Assistance Exclusions for 2012 model year and prior:
- Towing claims which would typically be covered by your vehicle insurance (such as accident related claims)
- Fuel delivery*
- Flat tire changes*
- Lockouts*
*While these services are not a part of the FCA US Towing Assistance program, you can still contact the toll-free number to arrange for help with these services at competitive consumer rates.