Customer Testimonials For Our Glenview, IL Car Dealership

Are considering coming into our exceptional new and used car dealership in Glenview, IL? We pride ourselves on the service and value we provide for our valued customers here at Fields Chrysler Jeep Dodge RAM, but don't take our word for it. Take a moment and read what others have to say about their experiences here buying a new Chrysler car or bringing their vehicle in for auto service near Chicago. If you like what you see, come and see us, today. Don't hesitate to contact Fields Chrysler Jeep Dodge RAM with any questions you have about our auto inventory or services.

Hear What Our Customers Have to Say   

Dread shopping for a car?  Go to Fields.  

I'd like to recognize Shawn, Mike, Dave & Sharon for their outstanding service this past week.  Not only did they make the arduous task of trading a car seemingly effortless, they went above and beyond to ensure I, as a first time car buyer, walked away with the best possible deal.  Grateful and happy to be a part of the Field's Family - Gentleman, thank you again!

-          Annie M. 06/06/2016

 

What an amazing experience!  If you are considering a Jeep - don't go anywhere else!  Every person from the sales staff, to the folks who served me my favorite Homer's ice cream were kind, patient and simply a pleasure to work with.  If you want to work with the best, ask for Sean!  He worked tirelessly to get me exactly what I wanted, and in the end - I drove away with my dream Jeep!

A huge thank you to everyone at Field's, and especially Sean and Jim - true gentleman!

-          Alix P. 09/19/2016

 

I was in the market for a new car and being a young female I was skeptical of being taken advantage of by a car salesman looking to make a quick buck but fields proved this stereotype so wrong.

I first looked around their huge lot to see what I liked and found an awesome red charger that I was interested in.

When I was walking inside I was approached by Shawn Friedman one of the sales consultants who asked me if I needed help. Shawn was absolutely amazing and helped me every step of the way in purchasing my car. He told me about every option I had and made it very clear he was there to help me purchase a car not to sell me one. Sal also helped me with the financing of my car and was also amazing and extremely helpful.

Not only is the customer service amazing but the facility itself is ridiculous. They have popcorn, coffee, ice cream just to mention a few things they offer while you're waiting. It's unlike any other car dealership I've ever been to.

I would recommend Fields and especially Shawn to anyone thinking of getting a new car. He made my experience of buying my car flawless and memorable. I will def be a lifetime customer!

-          Chrissy S. 04/25/2016

 

Needed a new car and started poking around online. The follow up was fantastic and never pressured. I even stopped by one night to just spend 5 minutes looking and Dennis helped me and answered what I needed and I left without feeling bad or pressured.
So when I went yesterday to buy my new jeep, I still wasn't sure which I wanted. Dennis gave me objective answers and asked great questions I hadn't considered, and it got me to where I knew what I wanted. Then he looked up every car, discussed with me all options, ways to save, benefits of things or if they don't really matter...... He was great. Fields is great. Next time I need a new car or any service it isn't even a question where I'll go!

-          Coleen F. 01/09/2016

 

The car buying process is terrible. I don't care what anyone says... Its the worst. We went to several places and looked at a ton of cars. I was done. I was about to give up. Then I walked into Fields. This place is elite. When I walked in I was warmly greeted. I didn't feel like fresh meat like at other dealership. I was free to roam around without being bothered. Several people asked me if I needed anything but they weren't pushy. We found the Durango we wanted and then Sean showed up. His no haggle and honest approach was exactly what we were looking for after being attacked at other places. Sean's customer service is top notch. He didn't seem fake like other car salesmen. He treated us like friends and he worked for us, didn't just push paperwork. After we bought our new Durango the dealership was about to close, yet, he still took the time to go over all the features with us. He even told us to come back at anytime If we had more questions. It wasn't just, "here's your car, now leave". If you are looking for a car at Fields ask for Sean. If he's not there, ask for his card and then shoot him an email. He's really your guy.. And that's that.

-          Anna L. 01/30/2016

 

I was thinking of buying a new Jeep Grand Cherokee to replace my 4 year old grand Cherokee. I went in and dealt with Sam Mauro, it was a real pleasure working with him. No pressure, very professional, and very thorough. He was great. I decided on a car and put down a deposit. That night I thought about it and decided I wanted a few more options. I called in the morning and Sam was not yet in. I asked for the sales manager Ron Allen who Sam had introduced me to. Ron got me the exact car, with the exact options and color I wanted. When I went in in the afternoon the deal was all set with the new car.  It went very smoothly. This was the 6th or 7th car I have bought at fields and probably the best experience of them all. Fields has always been a pleasure to work with. I would be remiss if I didn't mention one of the main reasons I buy my cars at Fields, it is their great service department run by Doug Morris. Doug has been servicing my cars going back to fields bmw on Green Bay road in winnetka. Doug runs a great service department. The service writers are always respectful and courteous and the cars are taken care of properly.  All in all Fields is a great place to buy and service you cars. Highly recommended.

-          Leslie S. 08/22/2016

12/28/2016

I was looking to lease a new minivan for our family of 5.  I met three times with Lou Cipperoni to look at the different trim levels and determine what would be the best fit for us functionally and financially.  Lou was easy to work with and very accommodating.  I would recommend asking for Lou next time you visit the Fields Chrysler Jeep Dodge dealership in Glenview.

12/20/2016

Just purchased our second Jeep Grand Cherokee from Fields. This time we worked w/ Shawn Friedman. Can't recommend him enough. Super chill and not sales pitchy. He was relaxed and took his time w/ us and all of the questions I had. He also wasn't all over us to get back in to close the deal. In the end, we had a pleasant experience and appreciated all of the discounts Shawn was able to get us as well as his knowledge of the car.

 

12/16/2016

Great buying experience.  Dennis Glauner did a great job of going through the sales / ordering process.  Paul Pikor in Parts was awesome as I had them do some customization (lift kit, tires, rims).  Other dealerships made the customization difficult but they were responsive, on time and as promised.

 

12/14/2016

Does not get any better than this! A refreshing change. Sam was the best. Made this purchase a great experience so happy with my Latitude. Sam, thank you for everything. Such a pleasure to work with people who know and love their jobs!

 

12/9/2016

Excellent Service from Dennis Glauner and Jung Park! Will definitely shop here in the future

 

12/5/2016

Recently had a great buying experience at Fields Jeep when we recently purchased a 2017 Jeep Grand Cherokee, thanks to the exceptional service provided by Dennis Glauner.  He did his absolute best to get us in the vehicle of our choice not just trying to sell us a vehicle off the lot and at a great price.  I would highly recommend working with Dennis if you're planning on buying a new vehicle from this dealership, he's a class act.

11/28/2016

Buying a car is the second most expensive decision next to purchasing a home that anyone can make. It can be, but shouldn't be stressful. My experiences with Fields Jeep left me smiling when I walked out of the dealership and drove off in my new car.

Buying a car from Fields is a very simple process. No seedy sales tactics, no intimidation.

I purchased two vehicles at Fields within the past two years from Sam M.
I actually looked at a third vehicle on a different occasion, but turns out I didn't need to make a purchase at that time.

On each of these visits, Sam M. and the Sales Manager Ron A., allowed me to test drive multiple cars, during lengthy test drives, so that I could get a good feel for the car I would ultimately purchase.

Sam is very knowledgeable on the all the Jeep products in stock at the dealership. If he didn't know the answer to a particular question, he made an effort to find the answer for me in a timely manner.

Never once did I feel pressure to purchase a vehicle I did not want, of was out of my price range.

Both Sam M. and Ron A., would call me within 48 hours of my purchase and inquire if everything was going to my satisfaction.

Keep up the good work.

11/26/2016

John in parts is super.
I have a unique car and he was very very helpful and knowledgeable. Fields parts department did a great job of helping me.

11/24/2016

My husband & I am from California & we found the jeep we were looking for in Illinois @ Fields Auto.  Yes, I said Illinois!! :)  Although the car was far away we decided to give them a call.  We had the pleasure of working with Dennis Glauner who was extremely helpful & made the process quick & painless.  We were picked up at the airport in an orange jeep (so we couldn't miss them) & were driven to the dealership where we were treated with kindness & great hospitality.  We were pre-approved so the paperwork time was minimal even with the California transfer hurdle.  This was by far the most impressive dealership & everyone we talked to was so friendly.  If you're in the market for new or previously new wheels I would strongly recommend checking them out!!!  You will not be disappointed!!!  Thank you, Fields, & Dennis Glauner!!  We'll be back to visit one day :) we love our new jeep!!!!

11/14/2016

You know when you are looking for a new car and you're dreading the visit at the dear.... Well that's not the case at Fields Auto. 

This past weekend we purchased our new Jeep Grand Cherokee at Fields Auto. Let me tell you it was the best buying experience one can have. On our way to the dealership we were called by our sales person Jay Sachs. We arrived for our appointment and he had the car we had in mind ready. Everything went smoothly from the test drive to contract signing. No pressure, no funny business.  Just pure pleasure working with Jay. He took care of everything and made us feel like we were family not just another customer. Also our finance guy did an amazing job getting us great financing terms. While we were waiting for our car to be ready they even check our old Jeep for recall and had that fix.

I cannot not say enough good things about Fields Auto. It's simple if you are looking to buy a Jeep go and see JAY SACHS! He's the best!

11/11/2016

Shawn Friedman is the bomb. The dealership is beautiful and very well kept. I got a great deal and Shawn was very knowledgeable. I am so happy with my Jeep Grand Cherokee  
He worked with me every way possible and I would recommend going to this dealership. I don't think I could have gotten a better deal.

10/29/2016

Sam Mauro on the Jeep side is great!  No pressure, honest sales guy that knows his product. Fair, easy to work with and worth waiting for if he is busy with another customer. 

Very Satisfied!

10/26/2016

If you're in the market for a truck go see Jay at Fields. He won't play car dealer games and you will get a great deal.  I have purchased multiple trucks for my business and have never had a more pleasurable experience.  He knows his products and is very patient.  He also tends to check in with you after the delivery to make sure your happy with your purchase. Will continue to do business with him. Go to Fields and ask for Jay. He's a Rockstar salesman.
Brad Yurk
Glenbrook Heating and Air

10/24/2016

A HUGE thank you to Jay Sachs, Jim Moyer and the rest of the team at Fields! 

For me, a trip to the auto dealership usually falls somewhere between a hospital visit to see a dying relative and running the smarmy salesmen gauntlet at an Art Van Furniture store.

Either way, you need a shower afterwards and the smell of antiseptic and bedpans is far easier to erase than the stench of bad sales tactics.

All kidding aside, Jay is a pro!

From my initial fact-finding visit to learn everything about the Grand Cherokee product line, to my overnight test drive on through to running numbers and ultimately executing a lease, I felt absolutely no pressure whatsoever and no twinge of regret or shame afterwards.

If you are in the market for any of the brands Field's offers at their Glen location, see Jay. You will not be disappointed.